Staff

Shem Cohen

Rick Milter

Nancy Schultz

Sandy Schuman

Tom Stewart

Steve Walter

Shem Cohen is an Organization Development consultant with over 15 years experience helping organizations create exceptional outcomes. Mr. Cohen’s expertise in human and organizational systems helps clients bring the right people together, make tough decisions, and implement results-driven change. His natural people skills and competencies in strategic planning, dialogue and innovation offers organizations opportunities to create direction and alignment, handle their most pressing issues, and mobilize their fullest human potential.

As a facilitator and trainer, Shem has worked in the US, Canada and Asia, custom-designing large and small-group meetings, trainings and action-learning events. He has worked with all levels of management and front-line employees in global and local businesses, non-profit organizations, government and education.

Whether helping individuals and teams clarify and reach their goals, restructure to improve processes or affect planned change, Shem partners with clients to architect the experiences, dialogues and learning needed to create value. The methods he employs - founded in sound Organization Development principles - enables clients to create genuine learning communities and generate the quality solutions and commitments required to achieve their desired levels of high performance.

Shem holds a Masters Degree in Organization Development from American University and NTL Institute for Applied Behavioral Science. He is a trained Future Search consultant, qualified facilitator of Open Space Technology, certified Meyers-Briggs Type Indicator (MBTI), and qualified facilitator/trainer in Dialogue through the Public Dialogue Consortium. Shem is also a classically trained guitarist and performer and, early in his career, was a licensed wilderness guide and worked as a counselor with at-risk youth in social services.

Rick Milter (Ph.D., University at Albany, SUNY) is associate professor of management at Ohio University. His teaching experience includes positions at Boston College, the University at Albany (SUNY), Loyola University of Chicago, and Janus Pannonius University (Pecs, Hungary). His personal management experience includes positions in the construction, retail, education, housing, and consulting industries.

Rick is one of the original designers of the MBA Without Boundaries degree program, Global Competitiveness Program, Global Learning Community, Ohio University Without Boundaries, and the Ohio University Institute for Applied and Professional Ethics. Rick is a recipient of the Ohio University College of Business Faculty/Staff Contribution Award for "outstanding service to the college and university."

Rick has consulted or served as a training facilitator or organization effectiveness specialist for dozens of corporations and government agencies. He has directed executive development seminars across the U.S. and Malaysia. His research and publications have paralleled his consulting activity in the areas of executive judgment, group decision-making processes, management information systems, negotiation strategies, managerial ethics, leadership, and innovative learning platforms.

Rick serves as chairman of the executive board of EDiNEB, an international network of innovative educators based in Maastricht, the Netherlands. He has delivered executive seminars in decision making, innovation, leadership, business policy, and strategic management in the US, Malaysia, Sweden, Mexico, and Hungary. He has presented workshops to educators on action-learning strategies across the U.S., Sweden, Hungary, the Netherlands, Mexico, Russia, Japan, and Malaysia. More…

Dr. John Rohrbaugh earned his Ph.D. in social psychology at the University of Colorado and currently serves as full professor in the Department of Public Administration and Policy, University at Albany (SUNY). John’s research has focused on the problem-solving processes of management groups, executive teams, and expert task forces in an effort to identify methods that would improve both the efficiency and effectiveness of organizational decision making. His work, ranging from brief laboratory studies to a 10-year demonstration project in a field setting, has been published as articles in more than 20 different journals and as chapters in nearly as many books. As a consultant and facilitator, John has worked with over 30 agencies of federal and state government in the United States, as well as participating on project teams working with governments in Chile, Egypt, Somalia, Lebanon, and Hungary.

Nancy Schultz established her consulting practice in 1989 after spending 17 years with General Electric's innovative Plastics Division specializing in Customer Service and Inventory Management. She was a key contributor to the Customer Service restructuring project there highlighted in Tom Peters' Thriving On Chaos.

She has helped a number of institutions establish cohesive customer support strategies, clarify business rules, redesign processes, identify world-class practices, implement LEAN front office processes, and install new business information systems. She has also managed implementation projects, documented procedures, and coordinated functional and skills training.

Nancy has an MBA from the Rensselaer Polytechnic Institute, Lally School of Management & Technology and a BA in sociology and anthropology from SUNY Plattsburgh. She is Certified in Integrated Resource Management by APICS, The Educational Society for Resource Management. More…

Sandy Schuman is a group facilitator, collaborative process advocate, and storyteller. He helps groups create shared meaning, make critical choices, and build collaborative relationships. He has been helping organizations work more effectively to solve complex problems, make critical decisions, and work together more effectively for more than thirty years. More…

Tom Stewart is Research Professor, Center for Policy Research, Rockefeller College of Public Affairs and Policy, State University of New York. He was formerly with the Graduate School of Public Affairs and the Center for Research on Judgment and Policy at the University of Colorado and the Environmental and Societal Impacts Group at the National Center for Atmospheric Research, and was a faculty fellow in the Office of Coastal Zone Management, National Oceanic and Atmospheric Administration. He received his Ph.D. in quantitative psychology from the University of Illinois. He specializes in theoretical, methodological and applied studies of judgment and decision making, and is particularly interested in expert judgment. His specific interests include methods of judgment analysis and the decomposition of judgmental skill; studies of judgment in medicine, forecasting, and global environmental change; and the role of scientific uncertainty and disagreement in policy formation.

Steve Walter has over 36 years of professional and volunteer experience in working with public and not-for-profit programs and services for the elderly. Before retiring from the New York State Office for the Aging, he was the Assistant Deputy Director for the Division of Policy and Program Development where he oversaw a reengineering of the way in which intake and assessments for Community Based Long Term Care Services were conducted by the State’s Aging Network. Since then, he has taught Management at the New School University, worked on a Nursing Home Quality of Life Project for the University of Minnesota and has worked for The State University of New York’s Rockefeller College in developing Policy and IT strategy training for senior level executives from the Republic of South Korea.

Mr. Walter is currently President of the Board of Senior Services of Albany, the largest provider of Meals on Wheels and other key services for home bound older persons in New York’s Capital District. He is a dedicated advocate for cost effective and compassionate care for the vulnerable.